1. CDP Help Center
  2. CDP eTeller
  3. CDP eTeller - Launching Issues

Why aren't my transactions printing?

If there are a large amount of transactions to be run, they may get stuck in the queue. This article describes what to try if that happens.

If your transactions are stuck in the queue, the most common solution is to restart your eTeller software.

To restart your software, please use the following instructions:

1. Navigate to the "Start" menu. Look for the folder in the menu called "Complete Data Products, Inc". Open this folder and select "Restart E-Teller". This should relaunch your eTeller software.


Note: If the program is not in the file mentioned above, it may be in the folder "Complete Data Products".

Still having issues? Please contact CDP at (248) 651 - 8602 to speak with a technical expert.