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CDP Help Center

Scanners - Ambir, Excella, and Canon

Scanners - Ambir, Excella, and Canon

Ambir - 490i, PS667, PS600

My scanner won't connect, what do I do?

What do I do if my scans are blurry, have lines, or are completely black?

Canon DR C225 - Connection Issues

My scanner won't connect, what do I do?

Canon DR C225 - Paper Jams

My scanner is double feeding, what do I do?

How do I fix a paper jam?

Canon DR C225 - Scan Processing Issues

What do I do if blank pages are appearing in my scan?

Why am I unable to scan new documents?

Why is my scanner so slow?

Canon DR C225 - Scan Quality Issues

What do I do if my scans have white lines through them?

What do I do if my scan images are slanted?

Canon - DR-6010C Flatbed

My scanner is connected and still isn't scanning, what do I do?

How do I maintain my scan quality?

My scanner won't connect, what do I do?

Excella - STX ID/Check

How do I factory reset an Excella STX check scanner?

What does the light on my scanner mean?

How do I remove a check jam?

How do I perform routine check track maintenance?