How do I remove a check jam?

This article suggests how to clear the jam, as well as how to clean the area around the jam.

To remove the check jam, please use the following instructions:

1. Remove the outer cover by pressing the release buttons on each side and lifting the cover.


2. Remove the center cover by pressing the rear and front release buttons and lifting the cover.

scanner 5

3. Remove larger debris, such as checks or cards, from the check and card paths. For particles that are smaller, use a can of compressed air.


4. Replace the covers by first pressing the center cover down and then outer cover down until both click.

Screen Shot 2019-02-15 at 1.56.38 PM

Still having issues? Please contact CDP at (248) 651 - 8602 to speak with a technical expert.