Clearing the rear door

This article discusses how to clear a paper jam in your printer's rear door.

There are several places where paper jams can take place within your Lexmark printer. Using the image below, please confirm where the paper jam is located.

To clear your printer's rear door, please use the following instructions:

CAUTION: Make sure to unplug your printer before attempting to remove the paper jam.

1. Open the rear door.

CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

2. Carefully remove the jammed paper with both hands.

Note: Make sure that all paper fragments are removed.

3. Close the rear door and turn your printer back on to ensure that the jam has been resolved.

Still having issues? Please contact CDP at (248) 651 - 8602 to speak with a technical expert.