---
title: CDP Websign/CDP ESign Failed Emails
description: "Non-Deliverable Reports can be found here: https://outlook.office365.com/owa/ Logon Using ndr@doshigroup.net Password:  5755Troy!  Or if you remote desktop into here: docsrv2.cdpwebsign.com U: \\admini"
---

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# CDP Websign/CDP ESign Failed Emails

Non-Deliverable Reports can be found here:

https://outlook.office365.com/owa/

Logon Using ndr@doshigroup.net

Password:  5755Troy!

Or if you remote desktop into here:

docsrv2.cdpwebsign.com

U: \\administrator

P: CDPMail!5755Troy@@

Then launch the program 

Log Parser on the Desktop:

Log\_Parser

Then in the search box type SMTP\_IIS\_Log\_Search and launch the query (double-click it).

You will need to edit the query (pressing the lock icon):

\[Note: To minimize the sql query press the sql button\]

this part of it:  \[where logfilename like '%160610%'\] to reflect the date you are looking for.  It is similar syntax to SQL

\[Note: To execute the query press the f5 button\]

![2016\_06\_10\_11\_26\_22\_Remote\_Connections\_docsrv2.cdpwebsign.com\_Royal\_TS](https://kb.securecdp.com/hubfs/2016_06_10_11_26_22_Remote_Connections_docsrv2.cdpwebsign.com_Royal_TS.png)

The results produced should be able to determine the reason the emails have failed.  You may have to do some googling about the SMTP status code.  A good result is 250 and a bad one is usually is 500.xxx

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