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CDP MoveData Logs

MoveData Logs

MoveData logs are HTML files that show the progress of your teller and manage files being pushed to DMS.  MoveData is an unattended program that extracts files from your databases and moves them over to Galaxy’s DMS.  There are 12 possible sections in a MoveData log file:  Sent Loan, Sent Teller, Sent Member, Sent MemberIDImage, FTP Operations, Confirmation, Sent Not Confirmed Loan, Sent Not Confirmed Teller, Sent Not Confirmed Member, Deleted Loan, Deleted Teller and Deleted Member.  Any error that occur in MoveData will be at the top of the HTML log file in red.

Because MoveData is run nightly, you will only be able to search for teller transactions or loan files for 3 days in the CDP e-Sig Plus.  But you should always search for transactions done the same day, in CDP e-Sig Plus.  After that day, you should always search in DMS.

Here is a workflow for MoveData.  The transaction takes place today (Day 1).  When MoveData runs tonight, the file is pushed over to Galaxy over SFTP.  Galaxy imports the files and generates a log file.  When MoveData runs the next day (Day 2) it will upload all of your files from the current day and once all of the files are uploaded to DMS, MoveData will download the log file that Galaxy had created.  It will then go through and confirm the files in the Database.  When MoveData runs the next day (Day 3) it will go through and delete the files.  That is why in the training, we say if it is the same day, look in CDP e-Sig Plus and if it is the next day and later, look in DMS.

To check the MoveData Log files, go to the drive where your programs are installed (i.e. C:\) Program Files or Program files (x86)\Carswell Data Products\CDP e-Sig Plus\MoveData\Log\Processed.  Open the most recent CDPMoveDataMMDDYY.html file.

Double click on this html file.  It should open in Internet Explorer (or your default browser).  If there are no red logs at the top of the file, everything ran as it should.  If there are red logs in the file, please contact Carswell Data Products at 800-869-0493 so we can troubleshoot the problem with you and get it resolved as soon as possible.  These logs should be checked daily, preferably in the morning hours.  

Tables in the Log File

  1. Sent Loan – cswl files for CDPManage documents are created
  2. Sent Teller – cswl files for teller transactions are created
  3. Sent Member – cswl files for member IDs are created
  4. Sent MemberIDImage – cswl for CDPScanID member ID’s are created
  5. FTP operations – cswl files are uploaded to DMS. DMS log files are also downloaded into CDP e-Sig Plus Server. 

Sample of a possible error message:

No Date/Time Operation File Name Message

Error 6/25/2005 12:05:14 AM Upload cu0212_0001_20050625_4001_00000004.cswl

Can't upload file [C:\Program Files\Carswell Data Products\CDP e-Sig
Plus\MoveData\Output\cu0212_0001_20050625_4001_00000004.cswl]

  1. Confirmation – grabbed DMSDocID and placed in CDP database.

Sample of a possible error message:

Error C:\Program Files\Carswell Data Products\CDP e-Sig
Plus\MoveData\Input\cu0212_0001_20050520_cswl.log

cu0212_0001_20050520_4002_00000014.cswl
200500000017 Imported  Not updated

This message means that the database was not updated with the DMSDocID, but Galaxy was able to import the document.

  1. Sent Not Confirmed Loan – Files listed in this table refers to loan files that have been sent to DMS, but have not received the DMSDocID from Galaxy.
  2. Sent Not Confirmed Teller – teller files that have been sent to DMS, but have not received the DMSDocID from Galaxy.
  3. Sent Not Confirmed Member – member IDs that have been sent to DMS, but have not received the DMSDocID from Galaxy.
  4. Deleted Loan – loan files that have been successfully confirmed for 2 days, then parked for 1 day, are deleted.
  5. Deleted Teller - teller files that have been successfully confirmed for 2 days, then parked for 1 day, are deleted.
  6. Deleted Member – member IDs that have been successfully confirmed for 2 days, then parked for 1 day, are deleted.

The log files should be checked each evening to ensure that they are being properly pushed to DMS and being confirmed by DMS.